Shipping FAQ

USA:5-7 business days

UK & Australia:5-7 business days

Germany & Austria:7-8 business days

International:7-10 business days

Orders in the USA are delivered in about five working days and the rest of the world anywhere between seven and ten working days. International delivery is between $4.99 - $9.99

Please note the above shipping timelines are estimates and not guaranteed. Sometimes there may be delays – e.g. carrier delays, logistics, customs, bad weather or things out of our control.

All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays.

Once your order is sent out, you will receive an email with your tracking code.

Track your Order here

Returns & Exchange FAQ

If you don't like a product, let us know, and we'll offer you either further product advice (sometimes it can be an application issue) or we'll send you a free return label and you can pop the product back in the post.

We are sorry for that. Just send us an email to: with your order number and we will refund your money or replace the product for you free of charge! We are here for you!

Please send us an email to if you want to cancel and/or change an order! We have no way to stop the shipment once the carrier has picked it up from our warehouse. We thank you for your understanding and appreciate your patience!

If you need to change your order, please email us within 1 hour of purchase at: and we will make the necessary changes.